Privacy Policy

Information We Collect

We may collect the following types of personal data when you interact with our services:

• Personal identification information (e.g., name, date of birth, email address, phone number)
• Account details (e.g., username, password, transaction history)
• Payment information (e.g., credit/debit card details, banking information)
• Technical data (e.g., IP address, browser type, device information, cookies)
• Communication data (e.g., messages with customer support)
  
  

How We Use Your Data

We use your data to:

• Create and manage your account
• Process payments and withdrawals
• Ensure responsible gaming practices
• Prevent fraud and enhance security
• Improve our products and services
• Communicate with you about updates, promotions, or service issues
• Comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal data based on:

• Your consent
• Our contractual obligations
• Legal compliance
• Our legitimate business interests, where applicable
  
  

Data Sharing and Transfers

Your data may be shared with:

• Trusted third-party service providers (e.g., payment processors, KYC/AML verification partners)
• Regulatory bodies and authorities, if legally required
• Group companies within the Betsson Group
  All third parties are required to maintain data protection standards consistent with this policy.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and to meet legal obligations. Once the retention period ends, your data is securely deleted or anonymized.

Your Rights

As a user, you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data (where applicable)
• Object to certain types of processing
• Withdraw consent at any time
• File a complaint with a data protection authority
  
  

Data Security

We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and internal access controls.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve site performance, personalize content, and analyze user behavior. For full details, please refer to our separate Cookies Policy.

International Data Transfers

Some of your personal data may be transferred outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

Betsson Casino reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and where appropriate, we will notify you directly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team.